Frequently Asked Questions
Everything you need to know about your Prince of Darkness merchandise.
When will my Ozzy Osbourne merchandise ship?
Standard orders are typically processed within 3-5 business days. Please note that pre-order items will ship according to the date specified on the product page.
How do I determine the correct size for apparel?
We provide a detailed size chart on every product page for our t-shirts, hoodies, and tour jackets. Our apparel generally follows standard unisex sizing unless otherwise stated.
Do you offer international shipping?
Yes, we ship Ozzy gear worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international customers are responsible for any applicable customs duties.
What is your return policy for official merchandise?
We accept returns for unworn and unwashed items within 30 days of delivery. Music media such as vinyl, CDs, and cassettes must remain in their original factory seal to be eligible for a return.
Can I track my order once it has been placed?
Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods are accepted?
The Ozzy Osbourne Official Store accepts all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.